POSITIONS
Membership Manager
The Membership Manager leads the strategy, promotion, and daily operations of LICM’s Membership and Library Pass programs. This role is responsible for driving growth, retention, and engagement while ensuring a seamless and positive experience for members—from first visit through renewal.
Working cross-functionally with Visitor & Support Services, Box Office, and Marketing, the Membership Manager uses data and insights to strengthen relationships with families, enhance program offerings, and expand access to the Museum. This position also serves as the primary point of contact for members, supports staff training on membership sales, and helps bring member-focused experiences to life.
This is an ideal opportunity for a proactive, detail-oriented professional who is passionate about community engagement, customer experience, and building programs that make a meaningful impact.
What You Will Do:
- Drive membership growth, retention, and engagement strategies
- Manage Membership and Library Pass programs, including operations and performance tracking
- Serve as the main point of contact for members and support a seamless experience
- Create communications and promote membership benefits to drive conversions
- Train staff and collaborate across teams to support sales and engagement
- Plan member events and enhance program offerings
- Act as an LICM Brand Advocate, sharing the magic of play, creativity, and community every day!
What You Will Bring:
- Bachelor's degree or equivalent experience (backgroun in business, marketing, sales, or fundraising preferred.
- 3-4 years of experience in customer-facing environment. Cultural organization experience a plus!
- Experience with membership or customer loyalty programs preferred.
- Familiarity with Altru or similar CRM systems is a plus.
Skills & Strengths:
- Proactive self-starter with a hands-on approach, eager to take initiative and bring ideas to life.
- Strong attention to detail
- Excellent customer-service and relationship building skills
- Proficiency in Microsoft Office Suite (especially Excel & Word)
To apply: All interested candidates must email their resume to resumes@licm.org with the subject Membership Manager. No phone calls or walk-ins, please.
Operations Associate
The Operations Associate assists Long Island Children’s Museum employees with day-to-day operations, adjustments to the museum for events, rentals or new programs and exhibits.
Duties & Responsibilities:
- Assisting in the setup and cleanup of events including but not limited to moving tables and chairs.
- Assisting in the cleaning and maintenance of the Museum, and the Carousel facility, including its components and spaces. This includes removal of trash, boxes, sweeping, vacuuming, and mopping.
Job Qualifications:
- High School Diploma or equivalent required.
- Prior experience working around Children and Families required
- Experience in event setup preferred
- Experience in cultural institutions preferred
- Experience with facility maintenance and cleaning a plus
Required Skills:
- Must be able to stand for long periods of time
- Must be able to lift 50 pounds
- Must be able to use basic hand tools
Work Schedule: Nights and Weekends primarily, weekdays as needed
- Per Diem
- On-Site
Hourly Rate: Determined by event-starting at $17/hour
To apply: All interested candidates must email their resume to resumes@licm.org with the subject Operations Associate. No phone calls or walk-ins, please.
Long Island Children’s Museum (LICM) is a 501C3 not-for-profit organization that opened its doors in 1993 in a small pilot location, moving into its permanent home on Museum Row in 2002. LICM is committed to the serious work of play, our mission: Connecting all our communities’ children, and those who care for them, to one another and to a life of wonder, imagination and exploration. Here, children discover their passions and their relationship to the world we share. Recognized with several honors, including the National Medal from the Institute of Museum and Library Services (IMLS), LICM is accredited by the American Alliance of Museums (AAM), the gold standard of museum excellence. It is currently the only accredited children’s museum in New York State and is one of only 16 accredited children’s museums nationwide. LICM has earned 4-stars on Charity Navigator and has Platinum Transparency on Candid. With a budget of $6M, 35 full-time staff, and more than 100 part-time staff, LICM is at a unique juncture - with a new President and plans for growth - after navigating through the challenges of the pandemic.
Long Island Children’s Museum is an Equal Opportunity Employer.
Application Process for All Positions
To perform these jobs successfully an individual must be able to perform each essential duty and responsibility satisfactorily. The Long Island Children’s Museum is an Equal Opportunity Employer and strongly encourages applications from people of color, persons with disabilities, women, and LGBTQ+ applicants. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
For more information about Long Island Children’s Museum visit www.licm.org or on Instagram, Facebook, LinkedIn, YouTube.
About LICM
Employment at LICM provides an exciting and fulfilling opportunity to be involved in an institution that has become locally and nationally recognized in the field of Children’s Museums. LICM has strong ties to the community and seeks to expand its capacity through increasing support and partnerships with the goal of continued dedication to support all children and families on Long Island. LICM’s Board of Trustees is comprised of influential individuals who are dedicated to the success and growth of the Museum and its important mission, vision and strategic plan.
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